HP LaserJet Manual Online: Troubleshooting Checklist. If the printer is not responding properly, complete the following checklist in order. If the printer does . Printer troubleshooting and technical help for HP CA LaserJet Printer. HP LaserJet Product Family – Blinking Attention Light will not Clear .. My LJ D printer suddenly started with this problem. It made a.

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HP LaserJet Printer series Troubleshooting | HP® Customer Support

Troubleshooting Checklist Make sure the printer Ready light is on. If no lights are on, check the power cord connections. Check the power switch.

Check the power source by plugging into another outlet. If other lights are on, go to Troubleshooting Control Panel Messages or use the control panel simulator. Press G O to print a demo page to verify that the printer is feeding paper correctly.

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If a demo page does not print, check the paper supply in Tray 2 or Tray 3. Check for paper left in the duplexer.

See Duplexer Area for instructions on clearing paper from the duplexer. If the page jams in the printer, go to Clearing Paper Jams. If the printer prints, but the troubleshotoing lights are blinking, go to Troubleshooting Control Panel Messages or use the control panel simulator.

Check the demo page to see if it printed correctly.

If there is a print quality problem, go to Solving Print Quality Problems. ENWW Chapter 4 Problem Solving 71 Print a short document from a software application to verify the computer and printer are connected and are communicating correctly. If the page does not print, check the cable connection between the printer and computer.

HP Troubleshooting page for CA LaserJet Printer

Make sure you are using the proper cable. Check the print queue or print spooler print monitor in Mac to see if the printer has been paused.


Verify that you have installed the HP LaserJet series printer driver.

Check the software application to make sure you are using an HP LaserJet series printer driver and port. If the page is interrupted during printing, go to Troubleshooting General Printing Problems. If completing the checklist did not diagnose the problem with the printer, check the following troubleshooting sections: